Finnish Customer Service Adviser - Gateshead

Salary: £18,000 per annum

We have an exciting opportunity for a Bilingual Customer Service Advisor to work for a leading client based in Gateshead.

Our client is a leading outsourced centre based in the Gateshead area. Due to growth in their language department they are looking to recruit a strong customer service adviser for the Finnish speaking team.

They offer a generous salary of £18,000 per annum with an immediate start available for the suitable candidate.

Working hours are Monday – Friday from 07.45 – 16.15

There are good public transport links to the area which are available throughout the day.

Previous experience is not essential for this role however a fluency in the language is required for this role.


  • 40 hours per week

  • Pension

  • Holidays 20 days + statutory

  • Salary 18,000 per annum

The Role

The role of a Bilingual Customer Service Adviser involves the following:

  • Answering inbound calls from Finnish speaking customers

  • Logging all information on the company in house systems

  • Liaising with the customer to identify and issues and correct accordingly

  • Following up with email correspondence where required.

The role requires the following skills:

  • Good customer service skills

  • Fluent in Finnish and English for speaking and writing

  • Excellent computer skills

  • Organised

  • Enthusiastic

To Apply

If you feel you have the right experience please complete the form below to apply or call us on 01325 313184 for more information. Not for you? Refer a friend who you think would be interested in this position and we will pay you a referral fee as a thank you if they are successful.

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Contact Us

+44 (0)1325 313 184

Executive Offices, Bede House, St Cuthbert’s Way, Newton Aycliffe, DL5 6DX

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